General Terms & Conditions of Use
I. About us
The Company, DT Master Carbon (hereinafter the " The Company") is a SAS with a share capital of 3760 euros, registered with the R.C.S. of PARIS under number 949102610, whose registered office is located at 12 rue Vivienne 75002 Paris. offers the following services:
Digital or traditional consulting services,
Development, certification and brokerage of carbon offset projects,
MRV SaaS, development of monitoring and reporting technologies and software for carbon offset projects and carbon capture and storage projects.
The Company invites its Users to carefully read these General Terms & Conditions of Use (hereinafter the "Terms & Conditions"). The Terms & Conditions apply to all the Services provided by the Company to its Clients of the same category, regardless of the clauses that may be included in the Client's documents and in particular its general conditions of purchase.
The Terms & Conditions are systematically communicated to the Client who requests it. The Client is required to read the Terms & Conditions before placing an Order.
In the event of subsequent modification of the Terms & Conditions, the Client is subject to the version in force at the time of his or her Order.
The data recorded in the Company's system constitutes proof of the transactions with the Client.
"Client" means any natural or legal person who places an Order on this Website;
"Order" means any order placed by the User registered on this Website, in order to benefit from the Services of the Company;
"General Terms & Conditions of Use " or "Terms & Conditions" designate these general conditions of sale and use online;
"Consumer" refers to the natural person buyer who does not act for professional needs and/or outside his or her professional activity;
"Professional" means the purchaser who is a legal or natural person acting within the framework of his or her professional activity;
"Services" means all the services offered to Users by the Company through this Website;
"Website" refers to this website, i.e. https://www.dtmastercarbon.fr/
"Company" means the DT Master Carbon, more fully designated in Article I hereof; And
"User" means any person who makes use of the Website.
Registration on the Website is open to all legal or natural persons of legal age and enjoying their full personal and legal capacity.
The use of the Services offered on the Website is subject to the User's registration on the Website.
Registration is free.
To proceed with the registration, the User must fill in all the mandatory fields; otherwise, the registration cannot be completed.
The Users guarantee and declare on their honor that all the information communicated on the Website, in particular during their registration, is exact and conforms to reality. They undertake to update their personal information from the page dedicated to it and available in their account.
All registered Users have a username and a password. These are strictly personal and confidential and must in no case be communicated to third parties under penalty of deletion of the account of the offending Registered User. Each Registered User is personally responsible for maintaining the confidentiality of his or her username and password. The Company will in no way be held responsible for the identity theft of a User. If a User suspects fraud at any time, he or she must contact the Company as soon as possible so that the latter can take the necessary measures and regularize the situation.
Each User, whether a legal or natural person, can only hold one account on the Website. In the event of non-compliance with the Terms & Conditions, in particular the creation of several accounts for a single person or the provision of false information, the Company reserves the right to proceed with the temporary or permanent deletion of all the accounts created by the User that offends the Terms & Conditions. The deletion of the account entails the permanent loss of all the advantages and services acquired on the Website.
However, any Order made and invoiced by the Website before the deletion of the account will be executed under normal conditions.
In the event of deletion of an account by the Company for breach of the duties and obligations set out in the Terms & Conditions, the offending User is strictly prohibited from re-registering on the Website directly, through another email address. or by an intermediary without the authorization of the Company.
V. Service provision and prices
The Services subject to the Terms & Conditions are those which appear on the Website and which are offered directly by the Company or its partner service providers.
The services are described on the corresponding page within the Website and their essential characteristics are mentioned. The Company cannot be held responsible for the impossibility of performing the mentioned service when the User is not eligible.
When a Registered User wishes to obtain a service sold by the Company through the Website, the price indicated on the page of the service corresponds to the price in euros all taxes included (TTC) and takes into account the reductions applicable and effective on the day of the Order. The price indicated does not include incidental costs which will be indicated where applicable in the summary before placing the order.
The Company reserves the right to modify its prices at any time. It undertakes to invoice the services at the rate applicable at the time of their Order. For services whose price cannot be known a priori or indicated with certainty, a detailed estimate will be sent to the Client.
Under no circumstances may a User demand the application of discounts that are no longer in effect on the day of the Order.
Any Order can only be made when the User has registered on the Website. The User, when logged into his or her account, can add Services to his or her virtual basket. He or she can access the summary of the virtual basket in order to confirm the Services he or she wishes to order and place Order by pressing the "Order" button.
The User will then have to fill in the address, the method of delivery as well as a valid method of payment in order to finalize the order and effectively form the sales contract between him or her and the Company.
The registration of an Order on the Website is made when the Client accepts the Terms & Conditions by ticking the box provided for this purpose and validates his or her Order. This validation constitutes proof of the sales contract. The finalization of the Order implies acceptance of the prices and terms of performance of the services as indicated on the Website.
Once the Order has been placed, the Client will receive a confirmation by e-mail. This confirmation will summarize the Order and information relating to the performance of the service(s).
In the case of payment failure, incorrect address of the Client or other problems on the Client's account, the Company reserves the right to block the Client's order until the problem is resolved. If it is impossible to perform the service, the Client will be informed by e-mail to the address that he or she will have provided to the Company. The cancellation of the Order for this service and its reimbursement will in this case be made, while the rest of the Order, i.e., other orders, will remain and are definitive.
In the case of cancellation of an Order accepted by the Company less than 5 days before the scheduled date of provision of the Service for reasons other than a case of force majeure, the Company reserves the right to retain 20% of the amount excluding tax of the Order in compensation for the damage suffered.
The Company may allow the Client to benefit from price reductions, discounts and rebates depending on the number of Services ordered or depending on the regularity of the Orders, according to the conditions set by the Company.
VII. Payment terms and terms
Unless otherwise specified, all sales are paid in cash at the time the Order is placed.
Depending on the nature or amount of the Order, the Company remains free to require a deposit or payment of the full price when placing the Order or when receiving the invoice.
Payment can be made by:
- Bank transfer.
- Bank card.
In the event of total or partial non-payment of the services on the date agreed on the invoice, the Professional Client must pay the Company a late payment penalty, the rate of which is equal to the rate applied by the European Central Bank for its increased refinancing operation, 10 percentage of the total invoice.
The financing operation selected is the most recent on the date of the Order for the provision of Services.
In addition to late payment compensation, any amount, including the deposit, not paid on its due date will automatically result in the payment of a compensation of 40 euros due for recovery costs.
In the event of total or partial non-payment of the services on the date agreed on the invoice, the Client must pay the Company a late payment penalty, the rate of which is equal to the legal interest rate.
No compensation may be made by the Client between penalties for late delivery of the services ordered and sums due by the Client to the Company for the purchase of Services offered on the Website.
The penalty owed by the Client, Professional, or Consumer, is calculated on the amount including all taxes of the remaining amount due, and runs from the due date of the price without any prior formal notice being necessary.
In the event of non-compliance with the payment conditions described above, the Company reserves the right to cancel or suspend the sale.
VIII. Services delivery
The provision of services ordered on the Website will be provided by:
- The Company.
The Company undertakes to implement all human and material resources to carry out the service within the deadlines announced when placing the Order. However, it can in no way be held responsible for delays in the delivery of services caused by faults that are not attributable to it.
If the services have not been performed and delivered within the time allowed, the cancellation of the sale may be requested by the Client under the conditions provided for in Articles L138-2 and L138-3 of the Consumer Code. The sums paid by the Client will be returned to him no later than fourteen days following the date of termination of the contract.
This provision does not apply when the Company's delay is due to a fault on the part of the Client or to a case of force majeure, i.e. the occurrence of an unforeseeable, irresistible event beyond the control of the Company.
In the event that the execution of a physical service could not have been carried out or would have been postponed due to an error in the address indicated by the Client, the travel costs of the service provider mandated by the Company to carry out the unsuccessful service will be the responsibility of the Client.
For all Orders made on this Website, the Client has a right of complaint within 5 days from the start of the provision of the Service.
To exercise this right of complaint, the Client must send the Company, to the address email@example.com, a declaration in which he or she expresses the reservations and complaints, accompanied by the supporting documents relating thereto.
A claim that does not comply with the conditions described in this document cannot be accepted.
After examination of the complaint, the Website may, if necessary, replace or reimburse the provision of Services as soon as possible and at its own expense.
X. Client’s right of withdrawal
The Consumer has a right of withdrawal of 14 days from the placing of the Order, except for the products mentioned in article L121-21-8 of the Consumer Code as below:
"The right of withdrawal cannot be exercised for contracts:
1° For the services fully performed before the end of the withdrawal period and the performance of which has begun after the consumer's express prior agreement and express waiver of the right of withdrawal;
2° Supply of goods or services whose price depends on fluctuations on the financial market beyond the control of the professional and likely to occur during the withdrawal period;
3° Supply of goods made to the consumer's specifications or clearly personalized;
4° Supply of goods likely to deteriorate or expire rapidly;
5° For the supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
6° Supply of goods which, after having been delivered and by their nature, are inseparably mixed with other items;
7° Supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional;
8° Maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by him, within the limit of spare parts and work strictly necessary to respond to the emergency;
9° Supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
10° Supply of a newspaper, periodical or magazine, except for subscription contracts to these publications;
11° Concluded during a public auction;
12° Provision of accommodation services, other than residential accommodation, goods transport services, car rental, catering or leisure activities which must be provided on a given date or for a specific period;
13° For the supply of digital content not provided on a material medium, the execution of which has begun after the consumer's express prior agreement and express waiver of the right of withdrawal.
To exercise this right of withdrawal, the Client sends a declaration to the address: firstname.lastname@example.org
The client will be reimbursed for all costs paid for the provision of services within 14 days of the Company becoming aware of the declaration of withdrawal. The refund will be made by the same means of payment as the one used for the purchase.
However, if the provision of services has already begun on the date the Company becomes aware of the withdrawal, the value corresponding to the provision of service already carried out will be deducted from the reimbursement.
The latter will be operated by the same means of payment as for the purchase.
XI. Processing of personal data and Cookies
In accordance with the Data Protection Act of January 6, 1978, the Client has, at any time, a right of access, rectification, and opposition to all of his or her personal data by writing, by mail and by proving his or her identity, to the following address: email@example.com. These personal data are necessary for processing the Order and the establishment of his or her invoices if necessary. The User's data may be communicated to the Company's partners in charge of the execution and management of Orders. The User may therefore be required to receive information or commercial offers from the Company or its partners.
The User may at any time oppose the receipt of these commercial offers, by writing to the Company's address indicated above, or by clicking on the link provided for this purpose in the e-mails received.
The processing of this information has been declared to the CNIL. To allow its Users to benefit from optimal navigation on the Website and better functioning of the various interfaces and applications, the Company may place a cookie on the User's computer. This cookie makes it possible to store information relating to navigation on the Website, as well as any data entered by Users (in particular searches, login, email, password).
The User expressly authorizes the Company to deposit a so-called "cookie" file on the User's hard drive.
The User has the option of blocking, modifying the retention period, or deleting this cookie via the interface of his or her browser. If the systematic deactivation of cookies on the User's browser prevents him from using certain services or functionalities of the Website, this malfunction can in no way constitute damage for the member who will not be able to claim any compensation as a result.
The Company reserves the right to modify the Website, the services offered there, the Terms & Conditions, as well as any delivery procedure, or other constituent elements of the services provided by the Company through the Website.
When placing an Order, the User is subject to the stipulations set out in the effective Terms & Conditions when placing the Order.
The Company can in no way be held responsible for the unavailability, whether temporary or permanent, of the Website and, although it implements all means to permanently ensure the service, it is possible that it is interrupted at any time. In addition, the Company reserves the right, by a voluntary act, to make the Website unavailable in order to carry out any update, improvement or maintenance operation.
As previously mentioned herein, the Company can in no way be held responsible for delays in the performance of a service for reasons that are beyond its control, unforeseeable and irresistible or those fault cannot be attributed to it.
XIV. Intellectual property
The brand, the logo, and the graphic charter of this Website are trademarks registered with the INPI and works protected by intellectual property, the ownership of which belongs exclusively to the Company. Any dissemination, exploitation, representation, reproduction, whether partial or complete without the express authorization of the said company will expose the offender to civil and criminal prosecution.
XV. Jurisdiction clause
The law governing the Terms & Conditions is French law. Any dispute that may arise between the Company and a User during the execution of the present will be the subject of an attempt to resolve amicably. Failing this, the disputes will be brought to the attention of the competent courts of common law.
The Client is informed that he can resort to conventional mediation, with the Consumer Mediation Commission provided for in Article L534-7 of the Consumer Code or with existing sectoral mediation bodies. He may also resort to any alternative dispute resolution method in the event of a dispute.
XIV. Pre-contractual information
Prior to his or her Order, the Client acknowledges having had communication, in a readable and understandable manner, of the Terms & Conditions and the information provided for in Articles L111-1 to L111-7 of the Consumer Code, and in particular:
- the essential characteristics of the Services;
- the price of the Services;
- the date or the deadline by which the Company undertakes to provide the Service;
- information relating to the identity of the Company (postal, telephone and electronic contact details);
- information relating to the legal and contractual guarantees and their methods of implementation;
- the possibility of resorting to conventional mediation in the event of a dispute;
- information relating to the right of withdrawal (deadline, terms of exercise).
Placing an Order on the Website implies acceptance and acceptance of the Terms & Conditions. The Client may not rely on a contradictory document.